Customer service is always at the heart of our business

Bears Gas Services

Privacy Policy

Introduction

We specialize in providing top-notch services and maintenance to ensure your remains a safe, clean, and inviting space for relaxation and recreation.

Who We Are

Bears Gas Services Ltd is a gas servicing company operating in the United Kingdom. We are registered in England and Wales. For all data protection matters, contact us at bearsgasservices@gmail.com

What Personal Data We Collect

– Name, address, and contact information

– Booking details and property access information

– Payment information (processed securely via third parties)

– IP address, browser type, and browsing activity (via cookies)


– Communication records and customer support messages

Legal Bases for Processing

– Contractual necessity: To fulfil bookings and provide services

– Legal obligation: To issue gas safety certificates and retain records

– Consent: For marketing communications (if applicable)


– Legitimate interests: For analytics, fraud prevention, and service improvement

Sharing Your Information

We may share your data with:


– Gas Safe registered engineers


– Payment processors (e.g., Stripe)


– IT service providers (hosting, analytics)


– Legal and regulatory authorities where required by law

International Data Transfers

We do not routinely transfer your data outside the UK. If any third-party processors are based outside the UK, we ensure appropriate safeguards are in place such as adequacy decisions or standard contractual clauses.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations (typically 6 years for tax/regulatory purposes), or resolve disputes.

Your Data Protection Rights

Under UK GDPR, you have rights to:

– Access your data


– Rectify incorrect data


– Erase data in certain circumstances


– Restrict or object to processing


– Data portability


– Lodge complaints with the Information Commissioner’s Office (ICO)

Cookies and Tracking

Under UK GDPR, you have rights to:


– Access your data


– Rectify incorrect data


– Erase data in certain circumstances


– Restrict or object to processing


– Data portability


– Lodge complaints with the Information Commissioner’s Office (ICO)

Security Measures

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security audits.

Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. Last updated: 2025-05-09

Contact Information

For privacy-related queries, please contact us at:
 Email: bearsgasservices@gmail.com