Got Questions? We've Got Answers
Find answers to the most common questions about our services features, and policies. If you can’t find what you’re looking for, feel free to reach out to our support team for further assistance.
FAQs
Frequently Asked Questions
Here are the most common questions we’re asked, but if we haven’t covered yours, don’t hesitate to reach out via one of our handles.
When do I get my Gas Safety Certificate?
Answer:
You will receive your Gas Safety Certificate immediately after the inspection is completed and the engineer confirms that all appliances and fittings meet safety standards. In most cases, the certificate is provided on the same day, either as a printed copy or sent digitally via email.
What happens if I need to reschedule?
Answer:
You can reschedule up to 24 hours before your appointment free of charge.
Are you Gas Safe registered?
Answer:
Absolutely, Our engineer is fully certified. (Registration Number: 966933)
How long does the Gas Service take?
Answer:
Our Gas safety checks and services usually take up to 30 minutes and if any complications occur (which is rare) can take slightly longer.
How often do I need a Gas safety Check?
Answer:
A gas safety check is recommended once every 12 months to ensure your boiler is safe and compliant and under warranty. For Landlords it is a legal requirement every 12 months.
What is involved in the gas safety check?
Answer:
The check includes a full Gas Tightness test to ensure no gas leaks in property and inspecting gas appliances, pipework, flues, and vents to ensure everything is safe, properly installed, and operating efficiently.
How much is the actual cost?
Answer:
Our cost for our Gas safety checks and certificate are fixed at £99 and for multiple properties will be discounted and ready to beat any quote you have received.
Do you take on bigger and multiple properties contracts?
Answer:
Yes, we handle large-scale and multi-property contracts for landlords, estate agents, and commercial clients.
How do I contact you?
Answer:
You can contact us via phone, email, or through the contact form on our website. Visit our Contact Us page for all the details.
